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Iona-D
Level 13

Roku Has Long Moved On From All Of You

Spoiler

For the great masses of the  concerned and confused.  Here is the basic reason why you no longer matter beyond purchasing loss leaders and providing the desired data  which Roku is really about ( BIG HINT -it's NOT JUST about  you).

Here it is:

".........Roku is in the early stages of building out its international streaming video business and management is focused on launching TCL Roku TVs in the United Kingdom and Brazil, Thornton wrote in the note. These two markets represent the third and fifth largest international TV ad market (excluding China).......  "

So all of the postings and pleadings for improved customer service is just wasting your time.  Roku has long dumped all of you in the US just like everyone else has done.

Think global, not national.  Plus pay more attention to WHERE you buy your products, not Just Roku ones.  That is where you should direct your money and problems, not the actual Corporation.

11 Replies
demsd
Level 12

Re: Roku Has Long Moved On From All Of You

Not sure what you are ranting about.

Iona-D
Level 13

Re: Roku Has Long Moved On From All Of You

Does not matter.  I simply wrote a essay (you remember essays from school, don't you?) to stop repeating the same thing over & over again.

"Roku. is no longer a USA based  corporation.  Plus it is a super cheap one.  So no more Phone Call Centers, Live Chat, or anything else requiring a huge USA based employees."

That's it.  The end.  I have something now I can quickly link to so I don't have to repeat myself endlessly over and over again for people who don't read previously posted replies..  Pure convenience for me.  Not intended for you, demsd or whatever.  Not an accurate reply at all.


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Iona-D
Level 13

Re: Roku Has Long Moved On From All Of You

Now back to using my Roku Ultra without a pause.

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dfun470
Level 8

Re: Roku Has Long Moved On From All Of You

Dear IgottaD-,

What you talking about Willis?

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optikhog
Level 13

Re: Roku Has Long Moved On From All Of You

That's a pretty xenophobic post.  Weird that you'd be upset that a company would want to grow.

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dfun470
Level 8

Re: Roku Has Long Moved On From All Of You

???   Not sure how you get xenophobia from that, but 'Have at it!'

 

just wondering 'why the rant?'

 

Show us on the doll where Roku hurt you.

 

optikhog
Level 13

Re: Roku Has Long Moved On From All Of You

I extracted it from this statement in the OP:

"So all of the postings and pleadings for improved customer service is just wasting your time.  Roku has long dumped all of you in the US just like everyone else has done.

Think global, not national."

As for your other statements, I'll assume you're referring to the OP, obviously I had no rant.

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matrevino72
Level 7

Re: Roku Has Long Moved On From All Of You

Well seems like you wasted your time either way ranting or not, As anyone can plainly see this is not a "support forum" its a community forum meaning it for the community to communicate amongst one another to try and help with problems an solutions that other people have run into and figured out, if you just happen to get a "Roku employee" to answer a question, its probably because they were bored and wanted to waste some time, they are not obligated to "support" a community forum.

Ain't nothin To it But To Do it
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matrevino72
Level 7

Re: Roku Has Long Moved On From All Of You

But just incase anyone does need support you can actually call 1-877-300-8837  

Monday - Friday 9 AM - 12AM, ET

Saturday - Sunday 9 AM - 6 PM, ET

Ain't nothin To it But To Do it
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