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PantyHoseWearer
Level 7

Need customer support, I need help!

These people sell me product, don't turn it on, and keep the money! What s going on? And they don't answer their phone and don't provide an email number which they've promised 

9 REPLIES 9\
boogernose
Level 18

Re: Roku Sucks

No sense in getting your panty's in a bunch.

We still have NO idea what is happening as you havent laid your problem out at all.

https://community.roku.com/t5/Getting-Started-Setup-How-to/Setup-Help-Getting-Started-with-Your-Roku...

---A problem clearly stated is a problem half solved---.
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Wolbachc
Level 9

Re: Roku Sucks, they just take your money and then it gives south.

Roku sucks.  Volume issues, battery draining, no customer support.  I will never endorse Roku ever.  What can I say this Roku up is just horrible.

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DBDukes
Community Streaming Expert

Re: Roku Sucks, they just take your money and then it gives south.


@Wolbachc wrote:

Roku sucks.  Volume issues, battery draining, no customer support.  I will never endorse Roku ever.  What can I say this Roku up is just horrible.


Huh. All of my Roku devices work great. I wonder what I'm doing wrong.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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Wolbachc
Level 9

Re: Roku Sucks, they just take your money and then it gives south.

Come tomorrow house and u will agree.  Thank you for yur support.  Just because your is ok does not invalidate others experiences.  You r are gem,

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DBDukes
Community Streaming Expert

Re: Roku Sucks, they just take your money and then it gives south.

@Wolbachc 

I've looked at your previous posts. You posted about battery issues. A Roku employee asked you some questions that you never answered.

Here's a hint: if you want help, cooperate with the person helping. Don't just start whining and refusing to cooperate and provide information.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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Spencerfam15
Level 7

Re: Roku Sucks, they just take your money and then it gives south.

If you follow the set up correctly you won’t have any problems. I would start it over and make sure you are plugged into the wall outlet as tv power many times isn’t strong enough to power

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Wolbachc
Level 9

Re: Roku Sucks, they just take your money and then it gives south.

They contacted me and I gave them all the info they asked for.  No response. So that is why I say what I say and stand by my feelings.

DBDukes
Community Streaming Expert

Re: Roku Sucks, they just take your money and then it gives south.


@Wolbachc wrote:

They contacted me and I gave them all the info they asked for.  No response. So that is why I say what I say and stand by my feelings.


So you're just posting to complain. Got it. I'll move along and look for those that are actually seeking help.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Sucks, they just take your money and then it gives south.

@Wolbachc

Thanks for the post.

As @DBDukes stated, it looks like we already reached out asking for your device information so we can further assist you in this thread here: https://community.roku.com/t5/Remotes-Accessories/Do-all-Roku-s-drain-remote-batteries-so-fast/m-p/7....

Once we have that information, we will be able to assist you further.

We will be closing this thread out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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