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AliSurti
Level 7

Re: My remote is eating up batteries very fast

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Do you have any updates for me. I have not been contacted by your technical team yet 

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RokuDanny-R
Roku Employee
Roku Employee

Re: How to send a private message when all the links are missing?

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@brucej53

Thanks for the post.

Please be aware that buffering issues are typically related to poor connectivity to your network. Have you already tried rebooting your wireless network?

We would recommend taking a look at the troubleshooting steps provided by our Support page here: How do I resolve channel playback issues?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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RokuDanny-R
Roku Employee
Roku Employee

Re: My remote is eating up batteries very fast

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@AliSurti

Thanks for the follow up. I'm sorry to hear about the experience—that's not what we aim for.

I have passed along your concerns to our Support team. They will follow up and assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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