Community Discussions

[ChicagoJayhawk]

My profile shows only the Roku stick I purchased several months ago. I recently purchased a TCL Roku TV. How do I add it to my list of devices?

[renojim]

Did you link it to the same Roku account?  What email address shows up in Settings->System->About on each Roku?

[ChicagoJayhawk]

Thank you for reaching out. Yes, the same email is used for both the stick and the TV.

[renojim]

Does it show up under "My linked devices" at https://my.roku.com or are you referring to your profile on this forum?

[ChicagoJayhawk]

Yes, it does show up under my linked devices from my account page. It just doesn't show up in my Community profile.

[renojim]

Do you use exactly the same credentials to login to the Community as your account at my.roku.com?

[RokuDanny-R]

@ChicagoJayhawk 

Thanks for the note.

I will bring this to the attention of the appropriate team to look further into.

Thanks,
Danny