Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
traccris
Newbie

Blank screen once I try to play anything

Once I choose something to watch I get a blank or black screen and when I get out of the app the picture returns and it's this way on all my apps.

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Blank screen once I try to play anything

A few things to try:

  • A different HDMI cable
  • A different HDMI input on your TV
  • Restarting your Roku from Settings->System or Settings->System->Power
  • Unplug the power from your TV for a minute or so and plug it back in

And, as always, if you're using the TV's USB port to power your Roku device try using the supplied power adapter.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos