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Cris_Uribem
Level 7
‎05-05-2020 08:25 AM

Are these real emails from Roku? Please help

I got an email from Roku saying they updated their privacy policies. The sender was roku@email.roku.com. Is this a real email from Roku?

I also tried to change my password and clicked on "forgot password" and they sent me a link to reset it, the link was sent from noreply@roku.com. Was this also legit or should I be worried because I opened the link?

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atc98092
Community Streaming Expert
‎05-05-2020 09:24 AM

Re: Are these real emails from Roku? Please help

Those both appear to be legitimate Roku emails. They did update their privacy policy recently. And many bot services, such as a password reset, come from unmonitored mailboxes. So the noreply is normal. 

Dan

Roku Community Streaming Expert

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