Community Discussions

Connect with other Roku users to learn more about streaming, cord-cutting, finding your favorite content, or talk about the latest entertainment happenings. It's all on Roku!
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Cris_Uribem
Level 7

Are these real emails from Roku? Please help

I got an email from Roku saying they updated their privacy policies. The sender was roku@email.roku.com. Is this a real email from Roku?

I also tried to change my password and clicked on "forgot password" and they sent me a link to reset it, the link was sent from noreply@roku.com. Was this also legit or should I be worried because I opened the link?

0 Kudos
1 REPLY 1\
atc98092
Community Streaming Expert

Re: Are these real emails from Roku? Please help

Those both appear to be legitimate Roku emails. They did update their privacy policy recently. And many bot services, such as a password reset, come from unmonitored mailboxes. So the noreply is normal. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos