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Cris_Uribem
Level 7
‎05-05-2020 08:25 AM

Are these real emails from Roku? Please help

I got an email from Roku saying they updated their privacy policies. The sender was roku@email.roku.com. Is this a real email from Roku?

I also tried to change my password and clicked on "forgot password" and they sent me a link to reset it, the link was sent from noreply@roku.com. Was this also legit or should I be worried because I opened the link?

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atc98092
Level 21
‎05-05-2020 09:24 AM

Re: Are these real emails from Roku? Please help

Those both appear to be legitimate Roku emails. They did update their privacy policy recently. And many bot services, such as a password reset, come from unmonitored mailboxes. So the noreply is normal. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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