Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

xfinity app fail on roku stick

I have the same issue.  Xfinity Stream Beta was working on my Samsung with the proper Roku model.  It is no longer there and always fails to load.  It does exist on my Roku TLC TV.  Roku says the app is installed.  Any ideas?

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Roku Employee
Roku Employee

Re: xfinity app fail on roku stick


Thanks for the post.

Can you please clarify the issue you are experiencing? Are you stating that the Xfinity channel is missing on one of your Roku devices? If so, what Roku model device are you missing the channel on?

With more detailed information, we will be able to assist you further.


Danny R.
Roku Community Moderator
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