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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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broom
Level 7
‎02-17-2021 01:18 AM

why do i have to sign in if i havent watched a channel in a couple of days

i only watch 3 or 4 channels and if i havent watched 1 in a couple of days i have to sign in with code, makes me crazy, my girl said she never has too

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2 REPLIES 2
boogernose
Level 18
‎02-17-2021 01:44 AM

Re: why do i have to sign in if i havent watched a channel in a couple of days

so you logged in to roku.com

you can always try a new account.

But do Settings/System/system reset

and see what happens.

Is you net connection constant?

---A problem clearly stated is a problem half solved---.
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StreamerUser
Level 20
‎02-17-2021 02:46 AM

Re: why do i have to sign in if i havent watched a channel in a couple of days

@broom wrote:

i only watch 3 or 4 channels and if i havent watched 1 in a couple of days i have to sign in with code, makes me crazy, my girl said she never has too

Sometimes either a system firmware or an app update can cause an app to lose its activation information/force it to re-activate.

Additionally, activations using TV Everywhere (your credentials from your Cable/Satellite/etc TV provider) can sometimes be lost if there is an issue with your TV-providers' TVE process/system.

And there are some apps/streaming services that seem to have repeated activation issues in the last year or two (Disney+, Prime).

You dont state what model/firmware version/apps/app versions you are experiencing this with.

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