Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
b52russ
Channel Surfer

who fixes the problems???

I read several complaints about The Mentalist shows not coming up. Last comment said it was fixed 2 hrs ago. I just checked and it still is not working. We're in Season 5 Episode 2. Error says "No providers found. Press 'back' to exit this screen.. How do we get Roku's support to fix this?  The "community" just has people voicing the same problem.

0 Kudos
2 REPLIES 2
andyross
Roku Guru

Re: who fixes the problems???

What channel is it on? Roku is only responsible for material directly accessed through the Roku Channel.

0 Kudos
b52russ
Channel Surfer

Re: who fixes the problems???

The Mentalist is on the ROKU CHANNEL.

0 Kudos