Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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mikdutt72
Level 7

unt Plus advertises that an NFL game is on LIVE NOW...BUT THAT IS A LIE. i CANNOT NEGATE THE $4.99

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WHY WONT ROKU LET ME CANCEL THE SUBSCRUPTION WHEN THEY FAIL TO PLAY WHAT THEY ADVERTIZE IS ON "LIVE NOW?"

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RokuKariza-D
Roku Employee
Roku Employee

Re: unt Plus advertises that an NFL game is on LIVE NOW...BUT THAT IS A LIE. i CANNOT NEGATE THE ...

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Hi @mikdutt72

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Roku Employee
Roku Employee

Re: unt Plus advertises that an NFL game is on LIVE NOW...BUT THAT IS A LIE. i CANNOT NEGATE THE ...

Jump to solution

Hi @mikdutt72

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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