Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.

@GregM wrote:
I guess then if you want to watch Prime you should consider an Amazon streaming device?

Not me. It works great on my Roku. All of them. We're just trying to figure out why you're having the issue with yours.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

@GregM wrote:
I guess then if you want to watch Prime you should consider an Amazon streaming device?

That's what Amazon wants you to think. I just tried Prime on my Premiere 3920, which is my "least capable" Roku, and it played fine. It's possible you simply encountered a glitch that has been cleared from the Amazon side.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.