Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
yesterday i went to use spotify (like i do everyday) and it won’t load, i’ve tried removing the channel, checking for updates (for the channel and the roku in general) and everything i can think of! im so frustrated! what is happening 😞
Have you checked other channels if the same issue persists? Did you restart your Roku device before re-installing the channel? That step is crucial when performing troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
I am actually having the same issues with Spotify. I knew to try the method that you suggested to fix the issue and it did not work for me. I am not having an issue with any other channels. I did notice when I tried to reinstall Spotify that it had been updated on December 7, 2022, and wonder, if perhaps, the issue is with their update?