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Curiousapple
Reel Rookie

"continue watching" menu issues

When I'm looking through "watch to watch" and find something i like. I click ok to watch it and the only option to watch that pops up is "paramount plus on roku", even though I have the regular paramount plus app installed and signed in on the same roku device. This happens from continue watching when I had started watching on the regular pp app. so it recognizes that I watched it on paramount plus but only gives the option of "pp on roku" when I want to continue watching so I have to exit that menu completely, go find and open the regular paramount app from the home menu, then search in the app for it. Very annoying, I shouldnt have to take all these extra steps... is there a solution to this?

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2 REPLIES 2
Curiousapple
Reel Rookie

Paramount plus on roku issues

When I'm looking through say "watch to watch" and find something i like. I click ok to watch it and the only option that pops up is paramount plus on roku, even though I have the reg paramount plus app installed and signed in on the same (all of them) roku device. This even happens from continue watching when I was watching on the reg pp app so it recognizes that I watched it on paramount plus but only gives the option of "pp on roku" when I want to continue watching so I have to exit and go open the app itself then go find what I want (again). Very annoying.

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Dfresh567
Roku Guru

Re: "continue watching" menu issues

@Curiousapple 

Hi there,

Paramount + is unfortunately one streaming channel I don't have at the moment though I did when Tulsa Kings, 1883 and 1983 were just airing for the 1st times. I'm considering getting it again though.

With that in mind and thinking about how I'd use the Paramount + when the time comes again. If I ordered paramount + on the Roku Channel and I wanted to pick up where I left off on a movie or TV show could I go to paramount + page on the Roku Channel and continue watching where I last was?

Do you have Paramount + through Roku and Paramount +? If so I wonder if that's whats causing the issue? I don't know but I know you're able to order streaming channels multiple ways now. Maybe that's what's causing it to default to Roku because it's a Roku TV?

Interesting questions for sure though

 

 

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