Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bruce69ge
Newbie

not fair disney + not allowed

Jump to solution

hulu and others offer disney+ at a great price but unable to add channel due to it has ads. and they don't tell you untill you have already ordered and no refund. on any roku tv or roku player.  roku should allow it.

0 Kudos
1 Solution

Accepted Solutions
RokuMary-F
Community Moderator
Community Moderator

Re: not fair disney + not allowed

Jump to solution

Hi @bruce69ge,

Thanks for posting in the Roku Community and sharing your thoughts.

Disney+ remains available on Roku, however, Disney+ Basic is not currently supported. We will let the Community know if it becomes available in the future.

You may watch Disney+ Basic on your Roku by sharing the content from an Apple, Android, or Windows device. Here’s how:

If you have any other questions or concerns, please let us know.


Best regards,
Mary

Mary F.
Roku Community Moderator

View solution in original post

0 Kudos
2 REPLIES 2
RokuMary-F
Community Moderator
Community Moderator

Re: not fair disney + not allowed

Jump to solution

Hi @bruce69ge,

Thanks for posting in the Roku Community and sharing your thoughts.

Disney+ remains available on Roku, however, Disney+ Basic is not currently supported. We will let the Community know if it becomes available in the future.

You may watch Disney+ Basic on your Roku by sharing the content from an Apple, Android, or Windows device. Here’s how:

If you have any other questions or concerns, please let us know.


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
atc98092
Community Streaming Expert

Re: not fair disney + not allowed

Jump to solution

@bruce69ge wrote:

hulu and others offer disney+ at a great price but unable to add channel due to it has ads. and they don't tell you until you have already ordered and no refund. on any roku tv or roku player.  roku should allow it.


Your complaint isn't with Roku. Disney has complete control over their content and so far has not made it available on Roku devices. Roku can't change that. You need to complain to Disney, Hulu, and whatever channel you feel offers a good price for Disney+ Basic but doesn't have it on Roku.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos