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HalcyonL
Newbie

iPlayer subtitles problem

We have a ROKU Express 3930EU. We have watched BBC iplayer with subtitles successfully until recently. We now find that some programmes (which we know have subtitles) are not showing them when using ROKU. Anyone know why this is?

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RokuMary-F
Community Moderator
Community Moderator

Re: iPlayer subtitles problem

Hi @HalcyonL,

Thanks for posting in the Roku Community!

We recommend contacting BBC Iplayer directly to follow up for more help. They’ll be able to best assist with any issues and functionality inquiries. Many channels on Roku are developed and maintained by the channel provider themselves.

You can reach BBC iPlayer support here

If you have any other questions or concerns, please let us know.


Best regards,
Mary

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