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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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judy1957
Level 7
‎07-23-2021 06:40 PM

even this is a issue all i want to do is watch my tv not run from room to room just to add a channel

why cant i get my account on my tv? why do i have to go to my computer to do anything? all i get is no linked device every time i want to add a channel i have to go to my computer why cant i do all this on my tv?

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DBDukes
Community Streaming Expert
‎07-23-2021 06:50 PM

Re: even this is a issue all i want to do is watch my tv not run from room to room just to add a cha

@judy1957 

You should be able to. I can.

Is there not a Channel Store on your Roku menu?

From the main menu: Streaming Channels

If not, are you in the US?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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RokuMary-F
Community Moderator
Community Moderator
‎07-24-2021 08:21 AM

Re: even this is a issue all i want to do is watch my tv not run from room to room just to add a ...

Hi @judy1957,

Thanks for reaching out to the Roku Community. We'd like to investigate and try to help.

After reading your note, it seems like you are unable to add a channel and encountering an error of "no linked device" in your Roku player, is that correct?

As a first step, could you try to check if you go into the account settings of your Roku device through Settings > System > About, are you using the same email that is shown?

Please be noted when you add a channel to your Roku device, you are actually adding it to your Roku account. As a result, the channel will automatically be added to all Roku devices linked to your Roku account. When you remove a channel, the same is true. It will be removed from all Roku devices linked to your Roku account.

For full information on this, you can take a look at this link: How do I add channels to my Roku® streaming device? | Official Roku Support 

Please keep us posted If you continue encountering errors in adding channels.

Regards,
Mary

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