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GLW
Reel Rookie

daily shows not available, hours after airing

Recently there seems to be problems with daily shows being available at night to watch.

It take 2 or 3 days for the daily shows to be available in some cases.

I had to visit the FREE CBS app to watch my programs.

No way to communicate to a human, easier to just CANCEL SERVICE, and I did.

Why pay for poor service, when you can watch elsewhere for free.

GW

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2 REPLIES 2
andyross
Roku Guru

Re: daily shows not available, hours after airing

What app are you using to watch these shows? If they are CBS, they would be on Paramount+. P+ would be responsible for making them available, not Roku. If it's Paramount+ through The Roku Channel, it's still mainly a P+ issue, or an issue with Roku keeping their database in sync.

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RokuJharra-Q
Community Moderator
Community Moderator

Re: daily shows not available, hours after airing

Hi @GLW,

Thank you for your post!

I appreciate you bringing this issue to our attention regarding the availability of your daily shows. I’d like to help you further with this matter.

Could you please specify which channel or app you are using? Additionally, are you seeing any error codes? Is this the only channel you are having issues with? What troubleshooting steps have you taken so far?

I look forward to your reply.

Best,
The Roku Community Team

Jharra Q.
Roku Community Moderator
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