Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Kwhaley
Newbie

channel freezing up when streaming xfinity with my roku stick

Has anyone had a channel freeze up while streaming Xfinity on their Roku stick?

3 REPLIES 3
gracie65
Newbie

Re: channel freezing up when streaming xfinity with my roku stick

Hi, did you get this problem fixed. I have two Rokus and Hulu and Amazon Prime and occasionally Netflix freeze up my both and I have to pull the plug to restart it. I haven't tried reset yet because it says it sends it back to factory settings and I have a lot of channels.

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viewridger
Newbie

Re: channel freezing up when streaming xfinity with my roku stick

Yes, and it's intermittent.  One day watch xfinity on Roku & no problems.  Then next time, screen freezes after less than 1 minute 😞

 

Don't have this issue on any other streaming channels - Disney+, Apple TV+, Netflix, etc.  

Very frustrating!

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bclaveen
Reel Rookie

Re: channel freezing up when streaming xfinity with my roku stick

I am experiencing the same thing just started a few days ago - have you found a resolution

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