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Reel Rookie

both side of tv screen blank

Last night hooked up a new Roku Express 4K+ (Serial # SO7P22365TVU) to replace a Roku stick as remote was wearing out. After finally completing setup there is roughly six inches of blank screen on left and right sides of tv. Have spent hours on the web trying to find a solution without success. The picture seems fine; just not a full screen. Any help will be greatly appreciated.

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Community Streaming Expert

Re: both side of tv screen blank

See if your TV itself has some picture size control that adjusts this.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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