Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Odalxss
Newbie
‎02-21-2023 09:21 PM

Youtube and Netflix screen looks like it has a filter

My Roku TV plays every other streaming app perfectly fine except YouTube and Netflix  every time I try to play the video it looks like a filter on it it enhances every dark color mainly black except red or white shades but makes everything around look dark I don’t know how to get rid of it I haven’t messed with any of my settings so I don’t know what the problem is because when I preview the video it works fine until I actually click it is when it starts to look like a filter is on it and it doesn’t do that with anything else on the TV.

0 Kudos
Reply
1 REPLY 1
RokuLianna
Retired Moderator
‎02-22-2023 12:56 AM

Re: Youtube and Netflix screen looks like it has a filter

Hi @Odalxss

Welcome to the Roku Community!

Have you tried removing the affected channel Youtube and Netflix and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.

For detailed instructions, refer to this Support link for more information: How to resolve a channel playback issue | Official Roku Support.

Let us know if there's any difference after.


Warm Regards,
Lianna

0 Kudos
Reply