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Youtube Comments not working properly

I can go to the comments section on a Youtube video but cannot read replies to comments.  They don't open like they always have.  I have rebooted my Roku and it still isn't working properly. 

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7 REPLIES 7

Re: Youtube Comments not working properly

Just noticed the same thing. TCL Roku TV. I’m guessing this is an oops. An annoying oops, but an oops nonetheless.

SnowflakeHunter
Reel Rookie

Re: Youtube Comments not working properly

Same problem on my Hisense 58 inch. Any fix suggestions?

MathewD
Reel Rookie

Re: Youtube Comments not working properly

Having same issues with my 58 Hisense TV, glad I'm not the only one ...

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Portalogem
Roku Guru

Re: Youtube Comments not working properly

Oh, bumpity bump bump, this April issue is back and this is happening on all my Roku devices, so this has nothing to do with your TVs or Roku and everything to do with Google. Since this a Roku standalone channel app issue, we'll just have to wait until Google resolves this as they had before since the prior post before both of yours was around this time last year. In the meantime, you'll just need to look at the comments section on a different device by going into history and clicking on the video, which I'll be doing on my smartphone until this is resolved. If you want, you could go to the YouTube website, select help, and ask the help community there, but I think this will resolve itself just as it had before. Since I am a premium YouTube subscriber, I'm just glad that we're not having this issue, or that issue, or this rather bizarre issue. So hopefully this minor issue will resolve itself soon, and once it does, we can all look forward to this potentially happening all over again near the end of next April. 

MathewD
Reel Rookie

Re: Youtube Comments not working properly

I too am a YouTube premium subscriber but still having that issue which really blows, and I know I can go on my phone and read the comments but that's highly inconvenient how I'm watching TV and not playing with my phone but anyways thank you for your time

SnowflakeHunter
Reel Rookie

Re: Youtube Comments not working properly

Thanks for the info! I guess the powers that be knew of the issue. The problem has been resolved.

Portalogem
Roku Guru

Re: Youtube Comments not working properly

I concur, it is working again. Awesome! See, I knew it would resolve itself without having to waste time contacting Google. The resolution was probably faster this time since it happened last year, and Google is on the ball. Thanks for letting us know that it's working again @SnowflakeHunter👍

Adieu until next April.

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