Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

YouTubeTV channel available on Roku Ultra but not Roku Premier(3920×)

Hi. I signed up for YouTubeTV yesterday. The channel was available on my Roku Ultra but not on my Roku Premier (Model 3920x). Can someone please explain why that might Be? Both devices are running the latest version of Roku OS.

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Community Streaming Expert

Re: YouTubeTV channel available on Roku Ultra but not Roku Premier(3920×)

Unless Google and Roku have reached a very recent  agreement on renewing the YouTubeTV app carriage agreement, new YouTubeTV installations can't be added to Roku accounts.  Supposedly if it's already present in the Roku account it should install to any Roku linked to that account.

If by "available" you mean it is present on the channel grid on the Roku home screen that would indicate YouTubeTV is present on this account.  Try this on your Premiere: Settings > System > System update > Check now.

Remember, new channels are added to the bottom of the grid.

After that, if you have it on one Roku but not the other, are they both linked to the same Roku account (same email address on both via Settings > System > About)? 

Meanwhile YouTubeTV can be accessed from the left side menu on the standard YouTube channel app.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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