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MMJax
Level 8
‎09-16-2021 04:49 AM

YouTubeTV app can't access recordings and not recording live

The YouTube TV app on my Roku Ultra has stopped recording. If I go to the library of recordings I get a screen that says "oops". My roku system is up-to-date. I have restarted the roku oku and that does not correct the problem.   I have had the YouTube TV app since prior to the problems with Google. I have never uninstalled it and so it has worked just fine until this morning.

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DBDukes
Community Streaming Expert
‎09-16-2021 04:56 AM

Re: YouTubeTV app can't access recordings and not recording live

@MMJax 

Whatever you do, don't uninstall it.

When you go to https://tv.youtube.com/ are the recordings there? Trying to find out if it's something related to the YouTube TV app or the YouTube TV service.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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almondjoy
Level 7
‎09-16-2021 07:55 AM

You Tube TV NOT recording, playing, error msg

Since 9/13/21: Football game did not record/playback correctly. Today, set recordings did not record. Live TV runs in background with "Whoops something went wrong" in foreground. I tried Danny's 9/16 fix, to no avail. If I can't watch YouTubeTV, I have no justification for Roku. I have 4 devices including recent purchases. I'm a 75 yo chronically ill woman living on social security. I've raised 2 computer engineers. PLEASE! Put on your big boy pants, pull up your socks, play nice, compromise, and do the job you were hired for, or I'll be forced to return to crocheting with arthritic hands.

Joy McKnight

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RokuDanny-R
Roku Employee
Roku Employee
‎09-16-2021 12:32 PM

Re: You Tube TV NOT recording, playing, error msg

@almondjoy @MMJax 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Youtube TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Community Moderator
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