Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Judyby1
Level 8

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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As of today, June 18, 2021, I am having the same problem as described in the original poster's message.  This is happening with YouTube on my Roku stick.  YouTube seems to be working well with my other devices.   I have followed the steps the original poster did including removing Youtube and reinstallings.

This is Version 2.20   Build 93005141

Please resolve this issues  I watch a lot of Youtube and this is the second time in two months I've had problems with apps and my Roku devices.  It's getting frustrating.  I do not want to change streaming devices, but I will if this keeps up.

I look forward to getting a response.  Thank you.

 

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Sara1234
Level 8

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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It’s due to Roku deciding to no longer have YouTube due to a fight they have with Google. It’s extremely stupid and defeats the purpose of buying a Roku TV. I normally like supporting the smaller guy instead of the big Android, but because YouTube is a key channel for me and now I have to use my computer to access YouTube, which completely defeats the purpose of having a smart TV, I am NEVER buying Roku again. This is really dumb, and Im really very disappointed in Roku. I hope they change this soon because I’ll have to get rid of my Roku Tv (give it to a family member who’s not tech-savvy maybe) and buy an Android one instead if they don’t change this.

gblessinger1
Level 7

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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This anomaly began in June.  I have the Roku express.  From the page where you re-add the Youtube channel if you select go to channel now, then it launches.  After that Roku will not launch Youtube channel.

My system is up to date.  I am at gblessinger@yahoo.com.  Also have experienced the device overheating for the first time this year.  I keep a blue ice in the freezer for just that issue.

Guy

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StreamerUser
Level 20

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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Known solutions/workarounds for YT app not loading:

1) Change your Theme to the Roku Default (Settings/Theme/Restore default theme) - try again

2) Change your Screensaver to a Roku clock (Settings/Theme/Screensavers) - try again

3) Check for updates (Settings/System/System updates/Check now) - try again

4) Remove YT app, RESTART ROKU (Settings/System/System restart), Add YT app - try again

5) Network connection reset (Settings/System/Advanced system settings) - try again

6) Completely unplug power from Roku for 10-15 minutes - try again

7) Factory reset (Settings/System/Advanced system settings) <--- last resort

Javagirl67
Level 7

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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Roku - I can't believe you need more info - YouTube app isn't loading. This has apparently been an issue for a while. When can we expect a fix????

pyrate
Level 7

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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Having the same exact problem. I’ve reset my router, turned it off and on again, and now deleted and reinstalled the app, only to now have it not work again. Frankly, I’m sick of dealing with this as a daily hassle.

For reference, I have the 7126X Roku TV, model number 43S405. 

This is annoying and ridiculous. I took your point and changed my rating to 1-star and selected that the app will not load. Thank you. 

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MartyFins
Level 8

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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Check out what StreamerUser posted on here - 7 steps. It worked for me!

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sonnyncher
Level 8

Re: YouTube not working on ROKU

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I am also having this problem. I have two Roku Express 3900 series and YouTUBE is just FROZEN.

 

I try

1.. Turning off Roku

2. Unplugging Roku for 2 minutes

3. Plug Roku

4. After 2 minutes start YouTUBE

 

This happens several times a day. How do I permanently resolve this issue?

 

I thought Roku was a cheaper (and wiser) altenative to AppleTV who stops carrying YouTUBE after 1+ years (and then you have to buy new, more $$$ AppleTV)

By the way, both my Roku Express check for updates every day. Last download update was May 8, 2021. It was around this time the issue occurred.

 

Roku Express (3900 series)   

Frustrated!!!

Dej1227
Level 7

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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Hello Danny. I am having a similar problem with my youtube. I have 2 Roku. I Deluxe 3 and one Small one newer, express i think.

On the Deluxe after one time watching it froze up. I can select the app and it clicks but does nothing. No error, no moving load symbol, no changing of home screen. It just sits there. I can click it again or select something else. It is the only app that does this.

Deleting the app and reinstalling does work but after one use its stops again. This means i have to uninstall, reinstall, and go through the horribly long process of multi authenticating, on multi devices to sign into google every time i want to use the app.

_~Dev

Jakbok
Level 7

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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Following the steps provided i was able to get it to work i had to do all of them except the factory default. Whether or not the issue is with roku and youtube or just roku the issue is there and a permanent fix needs to be added. There should be no reason a screen saver or theme should be preventing an app from working. Nor should we have to manually update the device unless we so choose thats why auto updates are implemented. I see alot of people giving roku a bad name but personally this is the only issue ive had since i got my tv about 3 years back so i cant really complain. However this issue should be resolved as soon as possible as its affecting multiple people negatively. Thanks for your assistance and solution. Hopefully it works for others. (The users guide that worked was @StreamerUser, also dont bully the mods they are just doing their job they’re people just like us)