Channels & viewing

[KEY1]

‘Can’t run channel’ appeared on my screen,so I’ll follow the Roku Employee’s advice & see if it will work.🤔I’ll provide an update in a little while.

[KEY1]

Same message about “…not enough space….” so I deleted about 30 apps & just like you said…it still didn’t help.🤔

[Russwa61]

All my channels are now downloading including You Tube, I deleted everything that I wasn't using. I also changed the seasonal theme to disabled. Changed clock to digital. I did them all at once so not sure which one did it. I also deleted chess and checkers game.

[KEY1]

Thank you Russwa61,I’ll follow your method EXACTLY as you did it…then let the Roku community know if it worked.👍I gave you a KUDO for your helpfulness.

[john2288]

I take that back.

Did the Factory Reset on the tv at my Shop. Went home and found that it reset all of the apps on my other 3 tvs. I had to do a reset on all on them too. That means setting up the remote and signing into the apps we use the most. typing my email address over and over again using the remote. Not how I wanted to spend my evening.

Today at my Shop I tried to load the YouTube app and I get the same"couldn't reinstall" error. Tested a couple other apps and they work fine.

[C_I]

---

@john2288 wrote:

I take that back.

Did the Factory Reset on the tv at my Shop. Went home and found that it reset all of the apps on my other 3 tvs. I had to do a reset on all on them too. That means setting up the remote and signing into the apps we use the most. typing my email address over and over again using the remote. Not how I wanted to spend my evening.

Today at my Shop I tried to load the YouTube app and I get the same"couldn't reinstall" error. Tested a couple other apps and they work fine. Take that up with YouTube, not Roku 

---

[amirvahdat]

Roku device model: 3920xroku premiere 

-serial number: YHOOCF581265

-device ID:K450DC581265

-software OS/version:10.0.0

-does this issue occur on a specific channel? if so, what channel and what version/build is the channel:

YOUTUBE,2.21 Build:94005087

I'vereinstall YouTubeseveraltimes. Also reset the whole roku and updated all. It keeps saying The Channel did not launch, please try again later!

-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times) 65-371-151

[CKB1]

Issue Report 

YFooGF90736

ID64-371-397

SWare- 10.0.0. Build 4209-55

Model-3800X

Timestamp 2021-09-15T21.57.262

[kwechter]

I am also getting the error message that YOUTube TV and YouTube are not loading on 2 of my tvs.  I uninstalled YOUTube TV and now can not find it in the Roku store.  Since I pay for this subscription I am beyond angry that I can not access something I PAID FOR!!! I am also angry that I can not talk to a real live person! Ready to dump Roku if the issues or a costumer representative does not contact me. K. Wechter 9/15/2021              

[amyts]

Same issues. Have tried everything listed and no luck.

Model: 3800X

Serial: YF008X133277

Software: 10.0.0 build 4209-55

Device ID: CT3938188277

Please advise on the solve asap.