Channels & viewing

[GreenIsis]

Both my YouTube app and my Roku system are completely up to date and it still refuses to load up. I have uninstalled the app, restarted the Roku, and reinstalled YouTube, but still no joy. YouTube continues to work fine on my phone, computer, and Firestick, so it must be a Roku issue.

[LilSister]

---

@davidjazz wrote:

Check for updates: Settings/System/System update/Check now

This worked for me.

---

Thank you, this worked for me also.

[JerryInTellico]

---

@LilSister wrote:

---

@davidjazz wrote:

Check for updates: Settings/System/System update/Check now

This worked for me.

---

Thank you, this worked for me also.

---

Also worked for me. It's been hit or miss on all three TV's and I couldn't figure out why. They each check every day for updates and I must of been catching some of my devices before they updated. I had one working and two were not, went and checked updates, now all three working.

It's been a real pita not having YouTube available whenever I turned to it. Wonder why all the updates recently for it? But at least for now this works.

[fazie]

I am having the same problem with my YouTube app. Worked fine a few hours ago and now cannot open.

[fazie]

I don't get an error, just a beep when I click on my YouTube app. It does not do anything to let you know of problem or error.

[JerryInTellico]

---

@fazie wrote:

I don't get an error, just a beep when I click on my YouTube app. It does not do anything to let you know of problem or error.

---

That's exactly how mine acts when YouTube won't start for me. So far every time this happens checking for an update has fixed it.

Have you tried going to:

Settings/System/System Update/Check Now

[Drongo]

" It began happening in either April or May 2021"

I think that is a separate problem, something to do with DNS, for that one I found changing the DNS servers to 1.1.1.1. or 8.8.8.8 until it resolved itself about 2 weeks later.

The one I am reporting you do not even get the spinning circles, it just beeps when you press the YouTube app.

[Drongo]

Normally I would accept this as a solution but not yet.

So I already checked that I was on latest version of Roku Firmware, I had updated it about a week to 10 days before I made OP.

I also tried deleting YouTube App, doing  hard reboot and re-installing, this did not work.

In frustration I tried the Settings/System/System update/Check now each day only to be told it was up to date and still the app did not work up to 10th June, then later on 10th repeating Settings/System/System update/Check now, did allow it to work BUT on 11th the problem came back.  So I did Settings/System/System update/Check now again several times through the day on the 11th and later on in the day it worked.

I have have no idea what is going on "under the hood" but I have read of a dispute between YouTube and Roku, different reports online as to whether resolved or not. So I am going to do more testing over the next few days.

I think that there may be a certificate issue and that certificate may have a daily expiry date set rather than than annual, if things are being negotiated I can see this as a bullying tactic.

I also noticed the UI on YouTube app is worse, only showing 3 instead of 5 videos across and only 1.5 rows down at a time.

It also lost all my searches and recommendations history (I never use Google Accounts).

I still blame Google for these problems rather than Roku but Google is a brick wall and we are clients of Roku so it is right to post here, especially as this may be evidence in decisions t break up Google and YouTube.

[hollytree99]

I have the same issue and have done the same things and while the app button is there nothing happens.  

[CMoerike]

I had tried removing and reinstalling the app that didn’t work. Checking for system updates worked for me as well.