The YouTube app is also not working on my device, and I have checked for the system update. Where do we send the information that you recommended? I cannot find a customer service phone number or e-mail address for customer support. I am just redirected back to the community pages.
Getting the same here on my Roku Express devices (but not on my Roku 3's). Before using YouTube I have to search for an update, update done and away we go... But daily, sometimes twice daily updates..... Really?
My name is William Larson and I have two streaming sticks. On each one of those streaming sticks, I have had five occasions when the YouTube app stopped working in which I had to either put in both my user and password for Google and/or on most occasions, had to remove the app, shut down the TV, remove the streaming stick from my TV, turn the TV back on, put the streaming stick back in, add YouTube back onto the Roku device and then put in the user and password again. I have not had problems with any other app, so perhaps it's not just a problem with the streaming stick and Roku, but perhaps Google and your problem with your negotiations with them is screwing with your app and your Roku customers. The following is the information on each of my two streaming sticks. By the way I have checked to update the version, but none of required an pdate. This has become major pain in the **bleep**.
First streaming stick model 3810RW serial number YH00G6151567 device ID C237AG151567 software version 10.0.0 build 4195.50
Second streaming stick model3800RW serial numberYF0019284084 device ID CU237A1284084 software version 10,0.0 build 4195.55