I realize it’s a hot issue, but support needs help with a tone check. Happy to send along my resume if you guys need a new support lead.
Issue is intermittent. Having to reinstall every 1-2 days. Getting a little irritating having to reinstall and re-sign-in that often.
TCL Roku TV
- Model# 49S403
- Serial# YN008E930477
- Software Version 10.0.0 build 4195-30
- Device ID 9S5008930477
Channel: YouTube version 2.20 build 93005141
1. Navigate to channel
2. select channel, note that the TV acknowledges input but channel does not load
3. Remove and re-download app
4. Repeat steps 1 & 2, note that issue resolves (temporarily)