Channels & viewing

[Hans]

Exactly.

[VuduBluz]

I understand Roku is having a dispute with YouTube, why is it always the customer who suffers? I paid for channels and I want them or a refund.

[StreamerUser]

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@VuduBluz wrote:

I understand Roku is having a dispute with YouTube, why is it always the customer who suffers? I paid for channels and I want them or a refund.

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Your understanding is incorrect - Roku is in a carriage dispute with Google over YouTube TV (not YouTube - different app).

[VuduBluz]

I don't care about the logistics, I had Youtube working fine for a long time on my TV and as of Father's Day it is no longer accessible. What happened?

[StreamerUser]

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@VuduBluz wrote:

I don't care about the logistics, I had Youtube working fine for a long time on my TV and as of Father's Day it is no longer accessible. What happened?

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Try the previously mentioned 7 different workarounds/solutions.

[VuduBluz]

Nope, did all 7 workarounds and nothing.

[RokuMary-F]

Hi @VuduBluz,

Thanks for reaching out regarding the playback issue you are experiencing with Youtube.

I'd be happy to take a closer look to see how we can help get you up and running.
A few questions here to better understand what you're experiencing: 
1. Are you using a Roku TV or a Roku device?
2. Does the issue only occur on a specific channel or all channels on your Roku device?
3. Are you receiving error messages or codes when accessing the channel?
4. What specific troubleshooting steps have you taken so far to try to resolve the issue?

5. Have you tried removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
With more information, we will be able to assist you further.

Regards,
Mary

[imouer]

I’m done with it I’ve been the biggest cheerleader for Roku I own six of them and I’ve turned everyone I know onto them but this blocking of YouTube is a bridge too far.  Hey Roku here’s a clue if you’re going to have a war with YouTube don’t do it the day before Amazon prime day because I’m going with fire stick now

[els]

1. Device

2.  just YouTube

3. Tried other options on asterisk menu but only uninstall/reinstall has worked

4. no error message - the icon does not change when clicked on and nothing is working in the background.

[VuduBluz]

It's not on our end, they're just blowing smoke up it, it's all about some dispute with YouTube.