Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Chirpee
Newbie

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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Yep, it keeps happening on a regular basis. It's  frustrating to pay $64.99 a month and can't access the You Tube service on Roku!!! Please resolve the dispute between Roku and YouTube TV. I'm  not happy  with having to access YouTube TV through the YouTube app, either. I tried the fixes, it works for a day or so then it vomes back!

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MartyFins
Binge Watcher

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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I have tried the settings/system update as advised on here. I still am getting the same error message saying YouTube TV "cannot be installed & to check my connection". I have checked my connection probably 10 times in the past 4 days - it IS connected. I am ready to cancel YouTube TV - am paying too much to not be able to watch what I want.

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Sylerbo
Newbie

Re: YouTube app (not YouTube tv) is not launching on my Roku tv. Is this happening to anyone else?

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I too, have tried everything suggested as I'm experiencing the same issue, and it's not helping! YouTube will not launch.

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rpmiles
Binge Watcher

Re: YouTube app (not YouTube tv) is not launching on my Roku tv. Is this happening to anyone else?

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so far so good after remove,  "system update", reinstall

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qm1441
Newbie

Re: UNRESOLVED - June 2021 YouTube not working on ROKU

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Yes SO FrustratinG!  My YouTube channel disappeared.  I searched and tried to download.  Roku screen freezes at “0% Loading” screen.  I’ve reset twice. No difference.

 

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Cyph3r_live
Reel Rookie

Re: YouTube app (not YouTube tv) is not launching on my Roku tv. Is this happening to anyone else?

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Got it working, so what I did, and who knows which part fixed it, is:
- uninstalled youtube app
- went to settings > system > power > restart
- re-installed youtube app (still didn't work)
- went to settings > system > update and did an update (there was one)
- tried opening youtube (got a black screen)
- went to settings > system > power > restart (again)
- tried opening youtube (got a black screen again)
- tried opening youtube (WORKED!)

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demsd
Roku Guru

Re: YouTube not working on ROKU

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@dtown wrote:

Exact same issue here..... please fix Roku it's bad enought that you've nixxed You Tube TV app, now the regular YouTube app is not working either.


Roku does not develop the Youtube app. Apparently, Youtube is aware of the issue.

Probably not ideal to some, but resetting device back to factory settings might work.

Note that this applies to the Youtube app. If you have issues with the Youtube TV app, you won't be able to add it back if it is removed.

40" TCL Roku TV
50" TCL Roku TV
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demsd
Roku Guru

Re: YouTube not working on ROKU

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@GreenIsis wrote:

I have been having a similar issue.  It began happening in either April or May 2021 and I just keep getting the main YouTube screen with a circle that just keeps going round and round, but nothing else happens.  If I don't sign into my YouTube account then the app will load up within about 30 seconds, but the minute I've logged into my account it refuses to load up, no matter how long I leave it.  I've tried uninstalling and reinstalling it 3 times on different days and in different months (my last attempt was today, after having had it uninstalled for over a month).  Please fix the problem Roku.


Why are you assuming it's Roku? I have Youtube on all my devices and have no issues.

40" TCL Roku TV
50" TCL Roku TV
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Ericm1
Binge Watcher

Re: YouTube not working on ROKU

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Having the same issue at random for the past week. Every other channel launches without a problem but YouTube does not. I hear the beep after pressing to open and nothing happens. I’ve done all the suggested solutions and it still isn’t working.

demsd
Roku Guru

Re: YouTube not working on ROKU

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@GreenIsis wrote:

Both my YouTube app and my Roku system are completely up to date and it still refuses to load up. I have uninstalled the app, restarted the Roku, and reinstalled YouTube, but still no joy. YouTube continues to work fine on my phone, computer, and Firestick, so it must be a Roku issue.


Works on both my TCL Roku TVs and my Roku Ultra. So, what make you think it is a Roku issue?

Based on what I have read, including tweets from Youtube, they are aware of the issue and are working on a fix but no ETA was provided.

"We’re aware of the YT app not working on Roku devices, and we’ve passed this along to our team. In the meantime, we recommend sharing this via our feedback tool (using the link we previously shared) so they can collect and investigate the issue. Appreciate your patience."

40" TCL Roku TV
50" TCL Roku TV