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SgtBilby
Reel Rookie

YouTube app lag - FIX IT NOW!

I noticed the YouTube app on the Roku has been acting really derpy lately on the Roku 3
It doesn't work or load properly and it only loads when i force it on the remote
Could you PLEASE fix this PRONTO!

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3 REPLIES 3
Tivoburkee
Community Streaming Expert

Re: YouTube app lag - FIX IT NOW!

You have to take that up with channel provider, Google. They maintain the channel not Roku. 

I pay my $65 to them and works perfectly fine on newer Roku models. 

Edmund
Roku Community Streaming Expert

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I am not a Roku employee.
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fluke
Roku Guru

Re: YouTube app lag - FIX IT NOW!

I believe YouTube became a bloated mess when Google merged the YouTube app with the YouTube TV app.

The Roku 3 model 4230X is from 2015 and functions with half a gig of RAM.  For the majority of Roku apps this still remains fine.

The Roku Express 4K+ (3941) has double the RAM at 1 gig and the Roku Ultra (4670) has four times the RAM at 2 gig.  If responsiveness of the YouTube app is critical then I recommend upgrading.  I expect the cost of these devices might be slightly discounted during the month of November.

It is up to Alphabet/Google/YouTube if their app for Roku remains responsive on older models and that industry gorilla does not seem to care about us.

The YouTube app does have a "Send feedback" option which links to here:
https://www.youtube.com/tv/feedback 

Maybe filling out that form will help.  I have my doubts.  The closest thing that YouTube has to a competitor at this point is Nebula (which also has a Roku app) but that costs $5 per month to access.  There is little incentive for YouTube to play nice when they largely have a monopoly position in this type of service.

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atc98092
Community Streaming Expert

Re: YouTube app lag - FIX IT NOW!

Google has a history of making their apps/channels work poorly on older Rokus. It was the first channel that ever gave me problems with my old Roku 2 XS, and was the reason I finally upgraded the player. I still have it, but it's in a drawer and no longer used. There's nothing Roku can do to make it better. And Google isn't going to care about a device that is now 7-9 years old (depending on which version of Roku 3 you have). Remember, Google sells a competing device, so they'll gladly sell you a Chromecast to improve your YouTube experience. 

Dan

Roku Community Streaming Expert

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I am not a Roku employee, just another user.
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