Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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LET99
Level 7

Xfinity not showing as a choice for TV provider.

I have tried watching Yellowstone through the Paramount app but Roku does not show Xfinity as a TV provider option so I can't unlock the series. Help!

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3 REPLIES 3
makaiguy
Community Streaming Expert

Re: Xfinity not showing as a choice for TV provider.

Is Comcast listed as an option?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Erockk2121
Level 7

Re: Xfinity not showing as a choice for TV provider.

Neither Comcast or Xfinity show up in the TV provider list. I’m encountering the same problem and it’s ridiculous that it’s this difficult to watch this new season of Yellowstone

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RokuDanny-R
Roku Employee
Roku Employee

Re: Xfinity not showing as a choice for TV provider.

@Erockk2121

Thanks for the post.

For more information about that channel's authentication and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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