Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Level 7

Wrong time zone! Very irritated

HELP! My Roku devices (on 2 TVs) have switched to Mountain time. I am very angry! What is going on? Need customer support of some kind from ROKU now. 

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Level 20

Re: Wrong time zone! Very irritated

Go to Settings/System/Time/Time Zone/Set manually and choose the time zone/correct time etc.

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Community Streaming Expert

Re: Wrong time zone! Very irritated

As to why it happened, it's not the fault of your Roku. It gathers its time zone location based on where your public IP address registers as. Many ISPs do not have their Internet gateway located where you are located. My employer (the US Government) has a single Internet gateway for the entire country. I get all kinds of web ads wanting to make me shop in Oklahoma City, and I'm in the Seattle area. Your ISP probably moved their gateway, or perhaps a local one was taken offline for some reason and you were routed to a different one. The suggestion from @StreamerUser tells the Roku to ignore the public info and to use the internet setting. 


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