Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ebbs27513
Newbie
‎06-08-2022 01:04 PM

Wrong movie plays- The Campaign

When selecting the movie “The Campaign” from 2012 (comedy), the incorrect movie plays. 

Labels (1)
Labels
0 Kudos
4 REPLIES 4
RokuMary-F
Community Moderator
Community Moderator
‎06-10-2022 08:49 AM

Re: Wrong movie plays- The Campaign

Hi @Ebbs27513,

Thanks for posting in the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing? What channel are you trying to load this content from? 

With more detailed information, we will be able to assist you further.


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
klshaw86
Reel Rookie
‎06-12-2022 09:20 AM

Re: Wrong movie plays- The Campaign

Mine is also playing some surf movie instead of The Campaign

0 Kudos
RokuMary-F
Community Moderator
Community Moderator
‎06-13-2022 02:58 PM

Re: Wrong movie plays- The Campaign

Hi @Ebbs27513 @klshaw86,

Thank you for reporting this issue to Roku Community!

We're aware of the issue and it's currently under investigation by the appropriate Roku team. Once more information is available, I'll be sure to update this Community thread.

We appreciate your patience for the time being.


Best regards,
Mary

Mary F.
Roku Community Moderator
MN23
Newbie
‎08-14-2022 06:45 AM

Re: Wrong movie plays- The Campaign

It’s now August and we still can’t view The Campaign. Any updates on when this will be resolved?

0 Kudos