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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Ngdunmore
Level 7

Won’t connect to xfinity stream was working 2 weeks ago now it won’t

Won’t connect to xfinity streaming was working 2 weeks ago now it doesn’t says it’s an error

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Won’t connect to xfinity stream was working 2 weeks ago now it won’t

What's the error message and/or code?  What's the model number of your Roku device displayed under Settings->System->About?

I'm going to guess that you have a 2.4GHz Wi-Fi model and you need to change your Wi-Fi wireless mode to b/g/n.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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makaiguy
Community Streaming Expert

Re: Won’t connect to xfinity stream was working 2 weeks ago now it won’t

@Ngdunmore-

Xfinity Stream is Comcast's app - they created it, supplied it to Roku, and maintain it.   Roku just supplies the platform on which it runs.   Have you contacted Comcast to ask them what  changed?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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