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Ngdunmore
Newbie
‎01-18-2023 05:40 PM

Won’t connect to xfinity stream was working 2 weeks ago now it won’t

Won’t connect to xfinity streaming was working 2 weeks ago now it doesn’t says it’s an error

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2 REPLIES 2
renojim
Community Streaming Expert
‎01-18-2023 11:31 PM

Re: Won’t connect to xfinity stream was working 2 weeks ago now it won’t

What's the error message and/or code?  What's the model number of your Roku device displayed under Settings->System->About?

I'm going to guess that you have a 2.4GHz Wi-Fi model and you need to change your Wi-Fi wireless mode to b/g/n.

Roku Community Streaming Expert

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makaiguy
Community Streaming Expert
‎01-19-2023 05:34 AM

Re: Won’t connect to xfinity stream was working 2 weeks ago now it won’t

@Ngdunmore-

Xfinity Stream is Comcast's app - they created it, supplied it to Roku, and maintain it.   Roku just supplies the platform on which it runs.   Have you contacted Comcast to ask them what  changed?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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