I found this out the hard way last night. YouTubeTV would to load and would go back to the Roku mention. Restarted the Roku devices, unplugged them and plugged then back, checked for Roku updates, restarted Roku devices and mentioned this on Twitter. No solution.
I was finally able to receive a call back from YouTubeTV rep who mentioned that YTTV is no longer a standalone app and we need to access it through the YouTube channel. So much for getting a quicker start to open the YTTV channel.
It sure is frustrating that both Roku and YouTubeTV have no 800 number to get help. I spent 2 hours researching the problem before getting any info or help.
Even more frustrating is knowing people who access YouTubeTV via Roku and their YTTV channel works fine.
If mine worked, I wouldn’t have removed the app.
Roku, YouTube and any other company needs to focus on providing better customer service and offer phone contact. Not everyone uses forums. And even searching the issue in this forum took a lot of time to find and it was after I found the solution elsewhere.
I needed to vent.