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Ladymcveigh
Reel Rookie

Why does Paramount Plus work on my other Roku TV but not the tv in my living room

Paramount Plus is working on my Roku TV in my bedroom but not on my Roku TV in my living room. I have deleted the app. Rebooted my TV. Left it unplugged for anoint 10 mins, and still I am being kicked out of the app when I try to watch a show. The live tv option works but none of the shows. This has been going on for two days now. And yes I am caught up on my bill.

3 REPLIES 3
DBDukes
Community Streaming Expert

Re: Why does Paramount Plus work on my other Roku TV but not the tv in my living room

What are the Roku model numbers and Roku OS versions of the two devices?

Settings > System > About

If they're different, that could point to the cause.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Vivian3
Newbie

Re: Why does Paramount Plus work on my other Roku TV but not the tv in my living room

I have the same problem. Did you ever get a satisfactory answer to fix the problem?

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DBDukes
Community Streaming Expert

Re: Why does Paramount Plus work on my other Roku TV but not the tv in my living room

@Vivian3 

As asked of the original:

What are the Roku model numbers and Roku OS versions of the two devices?

Settings > System > About

They probably never got a solution because they never responded to the question.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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