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Masterspyro86
Level 7
‎12-26-2022 10:01 PM

Why can't I log into AMC+ on my roku?

I signed up and setup my AMC+ account, thru AMC+ directly. My Roku recently updated and reset itself. Now when I try to log into the app, it won't let me log into without it taking me to a payment screen, even though I prepaid the account until about Aug. 2023. It still lets me log into the AMC+ app on my phone, but not the roku. What do I do?

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renojim
Community Streaming Expert
‎12-27-2022 09:28 AM

Re: Why can't I log into AMC+ on my roku?

If you're trying to access it through "The Roku Channel" try using the stand-alone channel/app.  If you're already doing that then what happens when you launch the AMC+ channel/app?  Does it offer a "sign in" option?

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