I have the same problem. MSNBC was by far the most useful, easiest to navigate news channel, and around the time of the election, or a few days thereafter, it broke. It freezes, loses audio synch (or the audio continues over a frozen image), or, the best, it crashes the entire Roku system. I have used Roku for five years and never seen anything remotely like this. The entire system may need to be re-booted twice a year. MSNBC as of the November election crashes the system. It has obviously been hacked or intentionally broken, and I am mystified that Roku themselves don't know how this happened. Please do not tell me to reboot the system or uninstall and re-install the &%$#*(& channel. I did all of that within five minutes of the first failure, and this has been a problem for six weeks. Fix it.