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Humansome
Level 7

How do I report the wrong episode playing on the Roku Channel?

Miami Vice episodes are now playing on the Roku Channel. I went to watch Season 1 Episode 3, but it played Episode 2. So I checked Episode 2 in case they were switched, but it played correctly. This was the case on the iOS and FireTV apps as well as on a web browser. I couldn't find where to directly report this to Roku so I'm posting it here. If anybody knows where else to report this, please reply.

https://therokuchannel.roku.com/details/bfb437a926d056b1af20a3bc1ceff0d5/miami-vice-s1-e3-heart-of-d...

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RokuMary-F
Community Moderator
Community Moderator

Re: How do I report the wrong episode playing on the Roku Channel?

Hi @Humansome,

Thanks for posting in the Roku Community!

We're aware of the issue and it's currently under investigation. Once they provide me with an update I'll be sure to let the Community know.

We're hoping to get everything sorted out soon and appreciate you bearing with us in the meantime!


Best regards,
Mary

Rkburks
Level 7

Re: How do I report the wrong episode playing on the Roku Channel?

Here's another tv series with episodes labeled wrong resulting in episodes being viewed out if sequence:

Hardware: Roku ultra

Channel: Roku

Series: Boston legal

Season 2 episode 26 entitled "spring fever" erroneously plays season 2 episode 27 "BL-Los Angeles".

Season 2 episode 27 entitled "bl-los angeles" erroneously plays season 2 episode 26 "spring fever".

FYI, both originally aired on same day (season 2 finale), so maybe a sort issue because dates not unique?

Thanks; not a critical issue

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