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Snackbich
Newbie

When is the Peacock app going to be fixed?

I see hundreds of people have had the same washed out color issue on Peacock. My child is currently obsessed with the Despicable Me series. Unfortunately for me Peacock has the streaming rights to all of them. It is incredibly frustrating to see the screenshot and extras section of Peacock look great and the movie is washed out and terrible. Try explaining to a 5 yr old why their movie became trash after it left Netflix and went to Peacock 

I went through the previous posts and all did all the troubleshooting steps indicated in the previous forums.

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Snackbich
Newbie

Re: When is the Peacock app going to be fixed?

Home screen in Peacock 

1000009663.jpg

Looks fine on Peacock home screen 

 

1000009662.jpg

Trash when you play the movie

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RokuTakashi
Community Moderator
Community Moderator

Re: When is the Peacock app going to be fixed?

Hi, @Snackbich 

Thanks for posting, and welcome to the Roku Community.

I understand your concern with the content display on Peacock, where the colors look washed out. I'm here to help you get in contact with the right support to address the issue.

It is recommended that you contact Peacock support to express your concerns about their content. Keep in mind that most channels and apps on Roku are responsible for managing their own content, including the quality of their movies, shows, and other entertainment services.

To contact them, refer to Peacock Help Center

I hope for your understanding, and feel free to reach out if you have further concerns or inquiries.

Thanks,
The Roku Community Team.

Takashi O.
Roku Community Moderator
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