Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Suzibird1
Level 7

When I try to add channels, they don't get added and just load

Any time I try to add a channel to my Roku TV, it just loads forever and the channel doesn't get added. I have no idea what's going wrong. We recently moved and the TV just got set up last night. I can navigate the Roku menu and other features of the TV have been working, but I've tried adding two separate channels to no avail. If I can get any assistance, that would be appreciated. If it's necessary, we tested ABC and PBS kids and we live in the U.S.

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1 REPLY 1
DBDukes
Community Streaming Expert

Re: When I try to add channels, they don't get added and just load

@Suzibird1 

Have you tried going to https://channelstore.roku.com/ signing in, and adding apps from there?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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