Hi Danny, please provide a link, e-mail or phone # for the channel support you are suggesting. If you are referring to this:
Follow these steps in order:
- Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose 'Remove channel'.
- Next, restart your device from Settings>System>System restart.
- Once your player starts up again, go to 'Streaming Channels' on the Home screen, and add the channel back once more.
Of course, I do this daily -- often more than once. It is not helpful. The error message returns the next day. This does not happen for other apps, only CBS.
Thank you for responding but please see what you can do other than referring us elsewhere. Please reach out to the right contact at Roku and take of care this -- the powers that be may not even know this is an issue! On your end, you feel you are taking care of it by simply responding even though this is not helpful. This support group is not a fix-it group. At some point, we don't need ideas. We need roku to fix the issue.