Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ErinH080522
Level 7

WHY ARE MY SHOWS NOW LOCKED

So we have Roku also but You are our provider and now we are finding since the beginning of November 2022 that now our shows are lock. And If I place tge code it tells me too it wants me to choose A provider like Cox, Direct Tv, Xfinity, and so so forth, we didnt want those providers our we would not of gotten a RoKu for each TVs why is this going on now ?

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3 REPLIES 3
Strega
Level 18

Re: WHY ARE MY SHOWS NOW LOCKED

Roku has never been a "TV provider" like a cable company. However there are "cable-replacement" streaming services like Sling TV that you can view on a Roku device.

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andyross
Level 16

Re: WHY ARE MY SHOWS NOW LOCKED

As noted, Roku is just a player. Many cable network channel apps require a subscription to a cable/satellite or Internet TV service like Sling, DirectTV, YouTube TV, etc...

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RamonRyder
Level 7

Re: WHY ARE MY SHOWS NOW LOCKED

Which episodes demand that you log in with a participating TV provider are indicated by the lock icon. 8 days* following the program's first TV airing, the locked episode for many shows will be accessible to watch without logging in with a participating TV provider.

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