This morning, 4/21/2022 there is a notice on the Viki.com homepage saying they are aware of the problem of the Rakuten Viki app loading on the Roku devices. Their team is aware and are diligently working to fix the problem. Continuing watching at Viki.com or on the app.
I've restarted my TV as well as my roku device. I've also uninstalled and reinstalled the app however, when I launch Viki, it looks like it's loading (i can see some of the homepage of VIKI) and then it takes me back to the homepage of my Roku
I have a Roku TCL TV that hasn't updated to 11 yet and a Roku player that has and both will not load Viki app. I just wanted to make sure you know it isn't just happening with the new updates. Thank you for keeping us updated.