These things are just little special purpose computers. Like their big brothers sometimes clearing things out by restarting them is all it needs.
Restart via Settings > System > System restart (Or for Roku TV: Settings > System > Power > System restart)
If a restart doesn't do it, try pulling the power plug to the device for a minute or so then plugging it back in.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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