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Very dim screen can does anybody else have this issue

Does anyone know why my screen is dim, it just was working fine last night but today the screen is very dim everything else works though.

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5 REPLIES 5
RokuKariza-D
Roku Employee
Roku Employee

Re: Very dim screen can does anybody else have this issue

Hey @Thebigchungus

Thanks for the post.

Does the issue only occur on a specific channel or all channels installed on your Roku device? What's the model number of your Roku? This can be found in Settings > System > About

With more information, we can assist you further.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Re: Very dim screen can does anybody else have this issue

No it's dim regardless of what channel I'm on 

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RokuKariza-D
Roku Employee
Roku Employee

Re: Very dim screen can does anybody else have this issue

@Thebigchungus

Thanks for the reply.

Could you provide us with the model number of your Roku device? Please let us know as well the troubleshooting you've tried so we know what steps we should take next.

We look forward to your response.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Re: Very dim screen can does anybody else have this issue

My model is 58r6+ and I tried resetting it but nothing worked 

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renojim
Community Streaming Expert

Re: Very dim screen can does anybody else have this issue

@Thebigchungus, you obviously have a Roku TV.  Roku doesn't make the TVs.  You may have better luck reaching out to the TV's manufacturer.

Where to get support for your Roku TV™ | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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