Channels & viewing

[rparedes]

I am having issues opening the Univision now app on my TLC tv all of a sudden, it works fine on other devices but not on Roku 

[RokuTakashi]

Hi, @rparedes 

Greetings, and welcome to the Roku Community.

Thanks for reaching out, and I appreciate you for letting us know about the issue you have experienced with the Univision app. I'm here to help. I recommend you to perform a troubleshooting step to resolve the issue.

Try this...

1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support

Once performed, try to open the app and see if you notice any improvements.

Let us know how it goes, and I'll assist you further.

Thanks,
The Roku Community Team.