When I click on the STARZ app on my Roku TV, the "STARZ" logo is shown and then crashes back to my home screen... why is this happening? It has not happened before and I have had STARZ for about a year...
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
Does this clear up the issue you are seeing? Please keep us posted.
Does the issue only occur on a specific channel or all channels on your Roku device? Did you restart your Roku device before re-installing the affected channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > System restart.
Welcome to the Roku Community. We'd like to know more about how we can help.
Can you please provide us with more specific information about the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? Have you tried rebooting your wireless network to see if that resolves the issue you are experiencing? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?
With more detailed information, we will be able to assist you further.