Channels & viewing

[MeMe6]

Receive the following message when trying to load Daystar: Unable to load this content message. Try again.

Have checked for updates and reinstalled channel.  Your help would be appreciated.

[StreamerUser]

I installed and loaded and tested the DayStar app (10.1.1), its loading and playing content without issue.

Try reinstalling the DayStar app:

1) Remove the app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the app

(If you dont restart after removal, settings/cached data associated with the app are left behind and it wont be a clean re-install)

[MeMe6]

Followed your instructions, but still not loading content.

[StreamerUser]

What is your model # and firmware version?  Settings/System/About

[MeMe6]

2450 x- Roku LT

9.1.0 build 5009-03

[StreamerUser · Accepted solution]

Thats a 9 year old unsupported legacy Roku model, and a 2 year old version of RokuOS - its likely the app updated and requires a newer model/RokuOS version (and that model wont get a newer OS version).

DayStar says their Roku app works with all Rokus, but recommends a Roku 2 or better.  You can try and contact DayStar about it: https://daystartv.wufoo.com/forms/roku-help-request/

However, I suggest upgrading to a newer Roku - I recommend the Express 4K+ (3941).

Check https://my.roku.com/upgrade/  for upgrade offers.

You may even qualify for the Prime upgrade offer:

https://my.roku.com/upgrade/prime-exclusive-upgrade/details

However, I dont recommend the Express (3930) due to being 2.4Ghz only, no Voice Remote, no USB ethernet option, and low memory.